Cancel/Change Order

Order Cancellation & Modification Policy

This policy explains how order cancellations and modifications are handled at Flyfarcast to ensure clarity and transparency for all customers.

1. Order Cancellation Window

• Orders may be canceled within 4 hours of placement.
• Cancellation requests must be submitted as soon as possible by contacting our support team at help@flyfarcast.com.
• Once an order has entered processing or shipment after this window, it can no longer be canceled.

2. Order Modifications

• Requests to modify order details (such as shipping address, bag color/style, or quantity) may be accommodated within the same 4-hour window after order placement.
• Modifications are not guaranteed and depend on the current status of the order at the time of the request.

3. Orders in Processing or Shipment

• Once an order has entered the processing stage or has been shipped, cancellations or changes are no longer possible.
• In such cases, customers may refer to our Return & Refund Policy after the package is delivered, provided the item meets all return eligibility requirements.

4. Incorrect Information

• Customers are responsible for providing accurate and complete shipping and contact information at checkout.
• Flyfarcast is not responsible for delays, delivery issues, or lost packages caused by incorrect or incomplete details provided by the customer.

Customer Support

• Company: Flyfarcast
• Owner: Roggie Nathan Ezra
• Address: 10051 Resha Rd, Castorland, NY 13620, United States
• Email: help@flyfarcast.com
• Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)