FAQs

Frequently Asked Questions (FAQs)

Below you will find answers to common questions about orders, shipping, payments, returns, and customer support at Flyfarcast.

Orders

• How do I place an order? Browse our products (Bags), add items to your cart, and proceed to checkout. Follow the instructions to enter your shipping and payment details before confirming your order.
• Can I cancel or change my order? Orders may be canceled or modified within a limited time (4 hours) after placement. Please refer to our Order Cancellation & Modification Policy for full details.

Shipping

• How much does shipping cost? We offer a flat-rate shipping fee of $6.99 for all U.S. orders. No additional shipping charges are added at checkout.
• How long does delivery take? Delivery times are estimates and vary by location and carrier performance. Currently, processing takes 1-3 business days and transit takes 3-7 business days. Full timelines are outlined in our Shipping & Delivery Policy.
• How can I track my order? Once your order ships, you will receive a confirmation email with a tracking number and a link to track your shipment.

Returns & Refunds

• What is your return policy? Return requests are accepted within 60 days from the delivery date for eligible items. Please review our Return & Refund Policy for conditions and instructions.
• When will I receive my refund? Approved refunds are issued to the original payment method after inspection. Processing times typically take 7–14 business days depending on your payment provider.

Payment

• What payment methods do you accept? We accept major credit and debit cards (Visa, Mastercard, AMEX, JCB) and PayPal. All payments are processed by trusted payment providers.
• Is my payment information secure? We do not store full payment card details. Payment information is handled securely by third-party payment processors.

Customer Support

• How can I contact customer support? You can contact our support team by email at help@flyfarcast.com. Our support hours are Monday – Saturday, 8:00 AM – 7:00 PM (EST).